Terms and conditions

Adventure Circus terms and conditions

At Adventure Circus we want to make sure that you enjoy taking part in circus activities in a safe and secure environment.  Your welfare is of paramount importance to us and we take steps to ensure we meet industry requirements.

By booking into our classes and paying the appropriate fee, you accept and agree to abide by these terms and conditions.

Insurance 
We have been assessed and have £5million public liability insurance and £10million liability insurance with hencilla.co.uk which covers all of our instructors.

You can see our insurance cover certificate on the blue noticeboard, in our training space.

As a participant, we recommend that you purchase a policy that will cover you for personal injuries, and subsequent loss of earnings, should you be injured while taking part in our activities.

Working at heights
Our facility has been assessed by structural engineers McGregor McMahon Ltd.  All of our equipment has been purchased through reputable climbing and aerial activity suppliers and is catalogued for inspections every 6 months.  All of our equipment is rigged by a working at heights and aerial rigging qualified professional and checked by Adventure Circus instructors who have achieved an aerial rigging certification.  

Readiness to participate
Our physical activity readiness questions below are designed to help you assess your ability to take part in our activities.

There are many health benefits are associated with regular exercise and the completion of a questionnaire is a sensible first step to take if you are planning on increasing/changing the type of physical activity in your life.

Common sense is your best guide in answering these few questions. Please read them carefully.  If you answer yes to any of the questions, we recommend that you seek advice from your GP and discuss with our instructors before booking and attending classes.

Do you frequently have pains in your heart or chest?
Has your doctor recommended medication for your blood pressure/heart?
Do you tend to lose consciousness or fall over as a result of dizziness?
Do you have a bone/joint problem that could be aggravated by exercise?
Have you suffered from any injuries which are aggravated by exercise?
Are you or could you be pregnant?
Are you aware, through your own experience or a doctor’s advice, of any other physical reason against your exercising without medical supervision?

If you answered YES to any of the above questions, please consult your GP and if approved to take part, please give medical details in advance of  your first class to your instructor, or by e-mail to 
admin@adventurecircus.org.

First aid and new injuries or medical conditions
Our instructors are emergency first aid trained and at all classes, are in possession of a first aid kit, with access to ice packs.

If you have been diagnosed with a new medical condition or have sustained an injury then it is your responsibility to discuss your participation with your GP before coming back to class, and the instructor before the class begins.

Drugs, alcohol, smoking, tobacco and chewing gum policy
Adventure Circus has a zero tolerance policy towards the use of recreational drugs, alcohol, smoking, tobacco product use and chewing gum in classes.   If it is thought that you are under the influence of alcohol or drugs you will be asked to leave the class.  You will also not be able to complete your course with us and you will not be able to apply for a refund or claim from us any costs, travel costs or other compensation.

Equality, welfare and child protection
Adventure Circus instructors are aware of and have received training in the Equality Act 2010 and wherever possible Adventure Circus will allow full participation from all members of society, provided they meet the physical activity readiness requirements outlined above.

Our instructors have completed a protection of vulnerable groups (PVG) check and are members of the scheme. Our instructors are also encouraged as soon as possible to attend Safeguarding Children and Positive Coaching Scotland training courses. 

We have a welfare and child protection policy and it is possible to receive a copy on request by emailing 
admin@adventurecircus.org

Parents of young participants are encourage to read the information available from sportscotland with regards to 
Positive Coaching Scotland and Understanding Talent. 

Spectators and Photography
Spectators are very welcome and we have a lounge area to wait while all of our sessions are taking place.  Tea and coffee is also available.

Photography is permitted in classes for age 14+, but if you are taking photographs of someone other than yourself, you must have that person’s permission.  In taster classes, it is possible for spectators to take photographs of their children, but not of other people’s children.

Adventure Circus reserve the right to take photographs and video footage of class participants for the purposes of skills development, instructor training and class promotion via print, social and web media.  If you do not consent to your image or your child’s image being used, please email 
admin@adventurecircus.org. 

Behaviour
Adventure Circus reserves the right to terminate your booking with us if your behaviour is likely in our opinion to cause distress, damage, danger to person or property; annoy other customers, employees or our partners.  Please also see our policy above on Drugs and Alcohol.

Booking terms and conditions 
Confirmation of booking: bookings made online, verbally or by email are not final until payment is received in full at your first class.

Missed class and make up class policy:  it is only possible to make up a missed class within the block you are booked in.   24 hours notice is required to change your class. You must notify us verbally, by email to 
admin@adventurecircus.org or by text to 07709815564. 

Make up class options: 

Youths can make up on Monday 4.45pm or Saturday (3/4/5pm) or attending two classes on the same day e.g. 4pm and 5pm.
Beginners can make up at Workus classes (Monday 6.30pm). 
Improvers 1 can make up at Workus or Improvers 2 (Thursday 8.15pm)
Improvers 2 can make up at Workus or Improvers 1 (Tuesday 8.15pm)

If you have booked in for Improvers 1 and 2, then you can make up your class by attending Saturday open training 12pm-1.30pm.
Unfortunately, at present it is not possible to make up the following classes:
Circus Tots
Adult Autism
Daytime aerial hoop


Changes and cancellations by us: while every effort is made to ensure that your course commences as planned, Adventure Circus reserves the right to cancel or revise any course as necessary. If a course is cancelled, students will be notified and all payments refunded in full or a suitable alternative course offered.

Refund Policy
Circus Tots: no refunds available
Adult Autism: no refunds available
Youth Circus: see make up policy above
Beginners: see make up policy above
Improvers: see make up policy above
Daytime hoop: no refunds available
Summer school: no refunds available
Tasters: no refunds available
Workshops: where a deposit has been paid, this is non refundable
Birthday parties: where a deposit has been paid, this is non refundable
Private lessons: no refunds available but can be rebooked
In all cases, it is possible to transfer your booking to another person or party who you have sourced (e.g. a friend or family member).  You must give us 48 hours notice to transfer your booking over.
If injured, it is possible to transfer your booking to the next block of classes.  Please email admin@adventurecircus.org to arrange in advance.

Data Privacy
Your personal information is very important to us and is therefore not shared, sold or given to any third party without your prior written consent.

We will only send you information about Adventure Circus classes, performances, special offers, merchandise, workshops and general circus news you have the right to opt out of our mailing list at any time.

Copyright
While we are fully aware we did not invent circus and aerial acrobatic skills and associated movements, all class formats, original choreography and written materials (including instructor notes, photography, web content and newletters) remain the property of Adventure Circus and may not be reproduced outside of classes, workshops or performances in any way without the written permission of Adventure Circus.

Disclaimer
By booking classes, a workshop, taster session, party or private lesson you are confirming that you have read and understood these terms and conditions.  
By paying the class fees and attending a session you take responsibility for any injury your or your child sustains and understand that you or your child participate in our circus classes at your own risk.

Updated January 2018
Next update January 2019